All residents are assigned a Case Manager within 72 hours for assessment, evaluation and creation of a mutually agreed upon personalized case plan.
During the first meeting, a comprehensive assessment helps to identify barriers to housing stability and aids in the formation of a mutually agreed upon course of action and set of goals. In some cases, the case manager simply connects the resident to already available resources that will quickly transition them to permanent or transitional housing. Other cases require intensive involvement by both the case manager and the resident particularly where medical issues, substance abuse, and/or mental health problems are creating barriers to success.
On-site social services and connection to off-site resources include:
- Legal Services
- ID Cards and Drivers License
- Income Support
- NA and AA support groups
- Budget planning and financial education
- Family enrichment and parenting classes
- Stress Management